Effective Date: 1st July 2026

At Arran Park, we are committed to protecting your privacy and handling your personal information responsibly.

Who We Are

Arran Park provides self-catering holiday accommodation on the Isle of Arran.

If you have any questions about this Privacy Policy, please contact us at:

Email: bookings@arranpark.co.uk

What Information We Collect

When you submit an enquiry or make a booking, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Number of guests
  • Details of your stay
  • Any information you choose to include in your message

How We Use Your Information

We use your information to:

  • Respond to your enquiry
  • Manage your booking
  • Contact you about your stay
  • Meet our legal obligations
  • Improve our services

We will never sell your personal information.

Payments

At present, payments are made by bank transfer following confirmation of your booking.

When online card payments become available, payments will be processed securely by our payment provider. Arran Park does not store your payment card details.

Cookies

Our website may use cookies to improve your browsing experience and to understand how visitors use the site.

You can control or disable cookies through your web browser settings.

How Long We Keep Your Information

We only keep your personal information for as long as necessary to manage your booking and to comply with legal and accounting requirements.

Sharing Your Information

We do not sell or rent your personal information.

We may share information only when required:

  • with trusted service providers who help us operate our business
  • where required by law
  • where necessary to protect our legal rights

Your Rights

Under UK data protection law, you have the right to:

  • Request a copy of your personal information
  • Ask us to correct inaccurate information
  • Request deletion of your information where appropriate
  • Restrict or object to certain processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Arran Park

Email: bookings@arranpark.co.uk